2. Company Information

Platform Online LLC

A Florida Limited Liability Company

Registered Address: 7901 4th St N Ste 300, St. Petersburg, Pinellas County, Florida 33702 United States

Support Email: [email protected]

3. Data We Collect

We may collect the following data:

3.1 Account Information

• Name, email address, password
• Phone number (optional)

3.2 Usage & Log Data

• IP address
• Browser/device information
• Pages visited
• Timestamps and interactions

3.3 Billing & Payment Information

• Stripe-generated customer IDs
• Subscription plan details
• Tax-related information (country, state, ZIP)

Note: We do not store full credit card numbers. Payments are securely processed by Stripe.

3.4 Data Provided Through Our Products

Depending on the service you use (e.g., MyCounter.io):

• Device metadata
• Counters, metrics, custom fields
• Uploaded content or configurations

4. How We Use Your Data

We use personal data to:

• Provide and operate the Services
• Process payments and subscriptions
• Improve product features
• Communicate service updates
• Detect fraud and secure the platform
• Comply with legal obligations

5. Cookies

We use cookies for:

• Authentication
• Session management
• Analytics
• Service optimization

You may disable cookies in your browser, but some features may not work properly.

6. Sharing of Data

We may share data only with:

• Stripe (payments)
• AWS / Google Cloud
• Analytics providers
• Email/SMS providers

We never sell your personal data.

7. Data Retention

• Account data: retained until your account is deleted
• Billing data: retained for 7 years (legal requirement)
• Analytics: retained 12–36 months depending on tool

8. Security

We implement:

• Encryption (HTTPS, TLS 1.2+)
• Firewalls
• Secure authentication
• Limited access controls

No system can guarantee 100% security.

9. Your Rights (GDPR & Global)

You may:

• Access your data
• Correct your data
• Delete your data
• Request a copy of your data
• Object to processing

Requests can be sent to: [email protected]

10. Children's Privacy

Our Services are not intended for children under 13.

11. Changes

We may update this Policy; updates will appear on this page.

12. Contact

For questions regarding this Privacy Policy:

Platform Online LLC

Email: [email protected]